Customer Service

Customer Service

At Carrée, we put as much care into serving you as we do into crafting each cake.
Our customer service team is here to provide attentive, reliable support and to ensure your experience with us is seamless and worry-free.

🌟 How We Can Help

  • Order Assistance: Track your order, update delivery details, or request cancellations.

  • Delivery Support: Arrange accurate delivery times so your cake arrives at its best.

  • After-Sales Care: If any issues occur during transit, we will resolve them promptly.

  • Personalized Requests: Receive tailored recommendations based on your occasion.

  • Feedback & Suggestions: Your thoughts help us continually improve.

📩 Contact Us

  • Email: service@carreecakes.com

  • Phone: +1 (XXX) XXX-XXXX (Available Mon–Fri, 9:00 AM – 6:00 PM)

  • Live Chat: Click “Contact Us” in the bottom right corner of our website for real-time support.

💎 Our Commitment

  • Quick Response: We reply to all inquiries within 24 hours.

  • Attentive Service: Every customer is treated with respect and care.

  • Quality Guarantee: If your order falls short of expectations, we will make it right.

✨ At Carrée, we believe that exceptional service is part of the experience. Every interaction is an opportunity for us to share the same dedication and warmth that goes into every cake we create.